FAQs
FAQs
FAQs
Answers to some of the most frequently asked questions
We grouped questions by topic for easier discoveribility
General FAQ
General questions about our software
What features does Dependle offer in the free version?
All features are included in the free version except for the AI assistant. The free version of Dependle is limited to two accounts per team.
What kind of support and training resources does Dependle provide?
Dependle offers comprehensive support via email, alongside an extensive library of detailed documentation and how-to articles. Our goal is to ensure you can leverage all of Dependle's features to their fullest potential.
How does Dependle ensure the security and privacy of my data?
At Dependle, we prioritize your data's security and privacy by implementing industry-standard encryption, conducting regular security audits, and adhering to privacy laws like GDPR and CCPA. We are committed to protecting your information and your customers' data from unauthorized access.
What features does Dependle offer in the free version?
All features are included in the free version except for the AI assistant. The free version of Dependle is limited to two accounts per team.
What kind of support and training resources does Dependle provide?
Dependle offers comprehensive support via email, alongside an extensive library of detailed documentation and how-to articles. Our goal is to ensure you can leverage all of Dependle's features to their fullest potential.
How does Dependle ensure the security and privacy of my data?
At Dependle, we prioritize your data's security and privacy by implementing industry-standard encryption, conducting regular security audits, and adhering to privacy laws like GDPR and CCPA. We are committed to protecting your information and your customers' data from unauthorized access.
What features does Dependle offer in the free version?
All features are included in the free version except for the AI assistant. The free version of Dependle is limited to two accounts per team.
What kind of support and training resources does Dependle provide?
Dependle offers comprehensive support via email, alongside an extensive library of detailed documentation and how-to articles. Our goal is to ensure you can leverage all of Dependle's features to their fullest potential.
How does Dependle ensure the security and privacy of my data?
At Dependle, we prioritize your data's security and privacy by implementing industry-standard encryption, conducting regular security audits, and adhering to privacy laws like GDPR and CCPA. We are committed to protecting your information and your customers' data from unauthorized access.
Pricing questions
Pricing-related questions our customers ask the most
What is your refund policy?
Our refund policy is designed with your satisfaction in mind. If you're not entirely happy with Dependle within the first 30 days of your subscription, you can request a full refund. To initiate a refund, please contact our support team with your account details and the reason for your request. We aim to process all refunds within 3-5 business days. Please note that this policy applies to both monthly and annual plans, giving you peace of mind when subscribing to Dependle.
Do you offer discounts for large enterprise clients?
No, we do not offer customized pricing plans for large enterprise clients. We are looking at adding custom pricing options in the future.
Are there any additional fees beyond the subscription price?
Our pricing is transparent and straightforward: the subscription price includes full access to Dependle's features, regular updates, and standard customer support. There are no hidden fees for setup or maintenance.
What is your refund policy?
Our refund policy is designed with your satisfaction in mind. If you're not entirely happy with Dependle within the first 30 days of your subscription, you can request a full refund. To initiate a refund, please contact our support team with your account details and the reason for your request. We aim to process all refunds within 3-5 business days. Please note that this policy applies to both monthly and annual plans, giving you peace of mind when subscribing to Dependle.
Do you offer discounts for large enterprise clients?
No, we do not offer customized pricing plans for large enterprise clients. We are looking at adding custom pricing options in the future.
Are there any additional fees beyond the subscription price?
Our pricing is transparent and straightforward: the subscription price includes full access to Dependle's features, regular updates, and standard customer support. There are no hidden fees for setup or maintenance.
What is your refund policy?
Our refund policy is designed with your satisfaction in mind. If you're not entirely happy with Dependle within the first 30 days of your subscription, you can request a full refund. To initiate a refund, please contact our support team with your account details and the reason for your request. We aim to process all refunds within 3-5 business days. Please note that this policy applies to both monthly and annual plans, giving you peace of mind when subscribing to Dependle.
Do you offer discounts for large enterprise clients?
No, we do not offer customized pricing plans for large enterprise clients. We are looking at adding custom pricing options in the future.
Are there any additional fees beyond the subscription price?
Our pricing is transparent and straightforward: the subscription price includes full access to Dependle's features, regular updates, and standard customer support. There are no hidden fees for setup or maintenance.
Security questions
Security-related questions our customers ask the most
What measures does Dependle take to ensure data encryption?
Dependle employs state-of-the-art encryption technologies, including SSL/TLS for data in transit and AES-256 for data at rest, ensuring that all your data remains secure and inaccessible to unauthorized parties. This level of encryption safeguards your information, whether it's being sent to or stored on our servers.
How does Dependle comply with international data protection regulations?
Dependle is fully compliant with major international data protection regulations, including the General Data Protection Regulation (GDPR) in Europe and the California Consumer Privacy Act (CCPA) in the United States. We regularly update our policies and procedures to stay in line with these laws, ensuring that our users' data is handled responsibly and transparently.
Can I control who has access to my data within Dependle?
By default Dependle doesn't allow anyone to access your data, other than your super admins, ensuring that only authorized users within your organization can access or modify sensitive data. You can customize permissions based on roles, ensuring that team members have access only to the data they need for their specific tasks.
What steps does Dependle take to protect against data breaches?
Dependle implements comprehensive security measures, including regular security audits, continuous monitoring for suspicious activity, with secure hosting by Fly.io to guard against potential data or security breaches.
How does Dependle handle data backup and recovery?
Your data is always secure and regularly backed up. In case you accidentally delete your account or any data, recovery is available upon request through our support center.
Does Dependle store my credit card information?
No, Dependle doesn't store any credit card or payment details. Everything is handled securely by Stripe.
What measures does Dependle take to ensure data encryption?
Dependle employs state-of-the-art encryption technologies, including SSL/TLS for data in transit and AES-256 for data at rest, ensuring that all your data remains secure and inaccessible to unauthorized parties. This level of encryption safeguards your information, whether it's being sent to or stored on our servers.
How does Dependle comply with international data protection regulations?
Dependle is fully compliant with major international data protection regulations, including the General Data Protection Regulation (GDPR) in Europe and the California Consumer Privacy Act (CCPA) in the United States. We regularly update our policies and procedures to stay in line with these laws, ensuring that our users' data is handled responsibly and transparently.
Can I control who has access to my data within Dependle?
By default Dependle doesn't allow anyone to access your data, other than your super admins, ensuring that only authorized users within your organization can access or modify sensitive data. You can customize permissions based on roles, ensuring that team members have access only to the data they need for their specific tasks.
What steps does Dependle take to protect against data breaches?
Dependle implements comprehensive security measures, including regular security audits, continuous monitoring for suspicious activity, with secure hosting by Fly.io to guard against potential data or security breaches.
How does Dependle handle data backup and recovery?
Your data is always secure and regularly backed up. In case you accidentally delete your account or any data, recovery is available upon request through our support center.
Does Dependle store my credit card information?
No, Dependle doesn't store any credit card or payment details. Everything is handled securely by Stripe.
What measures does Dependle take to ensure data encryption?
Dependle employs state-of-the-art encryption technologies, including SSL/TLS for data in transit and AES-256 for data at rest, ensuring that all your data remains secure and inaccessible to unauthorized parties. This level of encryption safeguards your information, whether it's being sent to or stored on our servers.
How does Dependle comply with international data protection regulations?
Dependle is fully compliant with major international data protection regulations, including the General Data Protection Regulation (GDPR) in Europe and the California Consumer Privacy Act (CCPA) in the United States. We regularly update our policies and procedures to stay in line with these laws, ensuring that our users' data is handled responsibly and transparently.
Can I control who has access to my data within Dependle?
By default Dependle doesn't allow anyone to access your data, other than your super admins, ensuring that only authorized users within your organization can access or modify sensitive data. You can customize permissions based on roles, ensuring that team members have access only to the data they need for their specific tasks.
What steps does Dependle take to protect against data breaches?
Dependle implements comprehensive security measures, including regular security audits, continuous monitoring for suspicious activity, with secure hosting by Fly.io to guard against potential data or security breaches.
How does Dependle handle data backup and recovery?
Your data is always secure and regularly backed up. In case you accidentally delete your account or any data, recovery is available upon request through our support center.
Does Dependle store my credit card information?
No, Dependle doesn't store any credit card or payment details. Everything is handled securely by Stripe.
Are you ready to start accomplishing more projects than ever before?
Join Dependle and experience modern and flexible project management, like it should be.
Are you ready to start accomplishing more projects than ever before?
Join Dependle and experience modern and flexible project management, like it should be.
Are you ready to start accomplishing more projects than ever before?
Join Dependle and experience modern and flexible project management, like it should be.